In Ouidah, Customs is charting the way for a new era of performance with Director General Adidjatou Hassan
On 19 and 20 February 2026, at the Casa del Papa Hotel in Ouidah, the Customs Administration spent a decisive strategic retreat under the enlightened leadership of the Director General.
For two days, the Deputy Director General, all the Central Directors, the Regional Directors, the Heads of Regional Anti-Fraud Services, the Office of Territorial Supervision, the Maritime and River Brigade and the members of the four subcommittees set up have engaged in a thorough, lucid and uncompromising reflection on the major challenges facing the administration.
A courageous introspection for ambitious reforms
In a context of increased demand for revenue mobilization, Customs has chosen to anticipate, innovate and reinvent itself. The retreat identified structural weaknesses, assessed performance and, above all, identified concrete and measurable corrective actions.
Four strategic axes have structured the work:
Revenue mobilization: optimize revenue collection and security mechanisms and strengthen the management of economic clients.
Combating fraud: consolidating customs intelligence through risk anticipation and the effectiveness of controls adapted to new threats.
Reforms and modernization: building an intelligent and efficient customs system that integrates assessment, metadata exploitation, artificial intelligence, and optimization of the Synthetic Return Rate from the perspective of a connected and performance-oriented customs system.
Human resources: drive dynamic management of change, careers, training and performance incentives.
Beyond diagnostics, this retirement marks a turning point in a highly results-oriented, accountable and innovative administration.
All the guidelines, actions and commitments resulting from this work will be formalized in a 2026 SMART Targets Contract (Specific, Measurable, Achievable, Realistic and Temporally defined) to ensure rigorous leadership, structured monitoring and clear accountability of the various entities.
In addition, the retreat also included a Team Building component aimed at strengthening team cohesion, inter-service synergy and the spirit of collective engagement around the Administration's strategic vision.
Increased mobilization of customs revenues is no longer just an objective, it becomes a shared responsibility, driven by a common vision and renewed collective commitment.
The Customs are moving forward,
Structured, Determined and Performing.